FAQs

Below are some common questions we have been receiving from customers about the Purifaaya™. If you do not find your answer(s) here, kindly reach out to us via info@spouts.org and pure@purifaaya.com or on 0771 614 847 / 0702 439 116. Purifaaya™ is manufactured by SPOUTS of Water Ltd in Uganda.

What is the Purifaaya™?

The Purifaaya™ is a ceramic water filter. Ceramic as it is made of clay, is very environmentally friendly and has no negative impact on the environment. Ceramic water filters have been in existence for centuries across Asia and South America and have proven effective in providing clean and safe drinking water.

How does Purifaaya™ work?

Clay is combined with small particles of sawdust and then moulded into a pot shape. The raw pot then goes into a big kiln (oven), where the sawdust burns off at high temperatures. The absence of those particles leaves tiny microscopic pores in the clay, which allows water but no germs to drip down into the container below.

How safe is Purifaaya™?

Proven to be 99.9% safe by tests conducted by the Ugandan Ministry of Water and Environment. It is as safe as boiling or bottled water.

What type of water will work?

Works on all type of water – lake, river, tap, well, rain and etc.

What is the filtration rate?

The filtration rate ranges from 2.5 – 5 litres per hour. For the 20-litre filters (Purifaaya™ Regular), the range is from 2.5 – 3.5 litres per hour, the 30-litre Viva Purifaaya™ ranges from 2.5 – 4 litres per hour and then the 65-litre capacity (Purifaaya™ XL) ranges from 4 – 5 litres per hour.

What is the capacity?

20-litre (Regular Filter) and 65-litre filter (XL filter) and (Viva Purifaaya™) is a 30-litre capacity.

How long will Purifaaya™ last?

The clay pot will last a minimum of 2 up to 5 years.

When should I change the pot?

The filter pot should be changed once the filtration rate becomes too slow (0.5 litres per hour).

How do I maintain the Purifaaya™?

We advise that filters be maintained every 2 weeks. The plastic components should be washed with soap and water and allowed to dry under direct sun. The inside of the clay pot should be gently rubbed/scrubbed with a sponge or brush and rinsed with clean water. The dirtier the water source, the more often the filter should be cleaned.

How does the water taste like?

Natural taste with a hint of clay “nsuwa” we all love.

Does the Purifaaya™ remove viruses and chemicals?

No. Viruses and chemicals are smaller than the pores in the filter so cannot be filtered out.

Is the Purifaaya™ certified?

The Purifaaya™ has been tested and certified by the Ugandan Ministry of Water and Environment. Every batch is also tested by Chemiphar (a Belgium based lab in Kampala).

2 thoughts on “FAQs

  1. Peter LeBlanc

    Hi, my name is Peter, my wife and I are giving some support to the family and husband named Kitimbo Musa. We live in Montreal, Canada. We give them some money each month, for food. We bought him a phone and a bicycle at Green Hub. He and his family need clean drinking water. They live in a village near Budondo, about 10 kms from Jinja, Uganda. Can he purchase the ceramic water filter in Jinja. I think it is around 90000 s. Thanks for your good work.

    1. doreenmbeiza

      Hey Peter, thank you for the good work you are doing. In response to the purchase of the Purifaaya water filter, it is possible to get the filter from Jinja Town along the main street. Let me know when you are ready to purchase the filter and, I make arrangements with the Store Manager in Jinja.

      Thank you for choosing Purifaaya.

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