FAQs

Below are some common questions we have been receiving from customers about the Purifaaya. If you do not find your answer(s) here, kindly reach out to us via info@spouts.org or pure@purifaaya.com or on 0771 614 847 / 0702 439 116. Purifaaya is manufactured by SPOUTS of Water Ltd in Uganda.

What is the Purifaaya?

The Purifaaya TM is a ceramic water filter. Ceramic as it is made of clay, it is very environmentally friendly and has no negative impact on the environment. Ceramic water filters have been in existence for centuries across Asia and South America and has proven effective in providing clean and safe drinking water.

How does it work?

Clay is combined with small particles of sawdust, and then moulded into a pot shape. The raw pot then goes into a big kiln (oven), where the sawdust burns off at high temperatures. The absence of those particles leaves tiny microscopic pores in the clay, which allows water but no germs to drip down into the container below.

How safe is it?

Proven to be 99.9% safe by tests conducted by the Ugandan Ministry of Water and Environment. It is as safe as boiling or bottled water.

What type of water will work?

Works on all type of water – lake, river, tap, well, rain and etc.

What is the filtration rate?

Filtration rate ranges from 2.5 – 5 litres per hour. For the 20litre filters (Regular), the range is from 2.5 – 3.5litres while the 65litre capacity (XL) ranges from 4-5litres per hour.

What is the capacity?

20 litre (Regular Filter) and 65 litre filter (XL filter). A new product (Viva Purifaaya) will be introduced in April 2020 with a 30 litre capacity.

How long will it last?

The clay pot will last a minimum of 2 up to 5 years.

When should I change the pot?

The filter pot should be changed once the filtration rate becomes too slow (0.5 litres per hour).

How do I maintain it?

We advise that filters be maintained every 2 weeks. The plastic components should be washed with soap and water and allowed to dry under direct sun. The inside of the clay pot should be gently rubbed/scrubbed with a sponge or brush and rinsed with clean water. The dirtier the water source, the more often the filter should be cleaned.

How does the water taste like?

Natural taste with a hint of clay “nsua” we all love.

Can it remove viruses and chemicals?

No. Viruses and chemicals are smaller than the pores in the filter so cannot be filtered out.

Is this certified?

The Purifaaya has been tested and certified by the Ugandan Ministry of Water and Environment. Every batch is also tested by Chemiphar (a Belgium based lab in Kampala).